Hello,
I see there is a possibility to link excel files in an explanation of an account. Somehow it doesn’t work for me. Is there a handle how the excel file have to look like, so would work?
best regards
Pascal Coene
Hi @Coene
What do you mean with doesn’t work?
Does it mean that you can’t upload it or something else?
Kind regards
Sam
I can upload the document, but I get this message when I am trying to save: ‘Something went wrong: invalid byte sequence in UTF-8’
In my reconcilliation, I have two fields:
Reconciliation Field Source Field
Short description don’t use (I can’t change this)
Value don’t use (I can’t change this)
I think my Excel file is wrong somehow. Do you have instructions how the Excel file has to look like.
Hi @Coene
The best thing you could do is contact our support through chat. They will be able to help you further.
Kind regards
Sam