I need your help (I have already asked to Support, but they send me here): I have follow instructions as explained here to setup the information for our office. But it seems there is something going wrong and I don’t know what:
My problem is regarding “sender_for_zipcode” and “sender_for_countrycode_conf”. These two lines seems mandatory to have the “green ball”. But Belcotax reject the file saying:
If the country chosen is Belgium, a Belgian postal code is mandatory, and the foreign postal code cannot be filled in.
The Belgian postal code (2016) and the foreign postal code (2112) cannot both be filled in or empty.
To be able to export my files, I have filled these two lignes with “” (blank), but my workflow is not at 100%…
Do you have an idea or can you say me how you have fill this?
So I believe you can have the green dot in Silverfin & avoid the Belcotax-on-web error by removing the {% assign sender_for_zipcode = “7060” %} variable.
I hope this helps you futher, but please let me know if this hasn’t fixed your issue.
We already have an update planned to make it more clear which value is missing / invalid in these configuration variables.