Hello
Our filter in Insights concerning the completion % acts weird.
We have a total of 82 entities but Insights gives only 8 companies for november. When we look at these seperately, the percentage is less then 100%.
It works perfect for the other months.
Thx
Michael
Hi Sam
Normally we get a list of our companies with the % of completion.
(to do , explanation accounts)
But if we run it for november - it only shows 8 companies - but we are still in full closing so - there are no companies with an 100% completion rate. So normally it has to show all the companies - which it does for the period december.
It is difficult to explain but it seems Insights can’t find the information over november 2018.
After an extra check I saw that the completion rate in insights is not correct.
For the most of the companies it shows an completion rate of 100% but in the file itself stands 30% or less.
Insights
In the database of the company - its fetching wrong data
Regards
Michael
Hi @MID,
We are investigating this behaviour in more detail. I hope to give you more information today
thx Sven
Gr
Michael
@MID,
Could you check again please? If everything is as expected?
Hi Sven
It is still the same - a lot of companies are 100% for november.
Regards
Michael
Could you give me some examples of companies that definitely should be in the list @MID?
Sorry for the back-and-forth
(PS the completion of ledgers is re-calculated every hour for Insights automatically, but I don’t think it can be related to that - just FYI)
HI @sven
When I look at the companies there are still a lot of them with an 100% rate.
See below.
Thx
Michael
@MID,
We need to fix this; as you’ve noticed, there’s an issue with it.
I’ve informed our developers to fix this ASAP.
Sorry for any inconvenience
Thx !
